Warranty

NTK Spa & Furniture Corp

LIMITED WARRANTY

WARRANTY COMMENCEMENT DATE:
The limited warranty becomes effective on the date the product is received by the customer.

2-YEAR LIMITED PARTS WARRANTY:
Applies to massage motors for the following pedicure spa chair models: Venus, Orka, Titan, Hydra, Taylor, and Vigor. (not applicable for products purchased under the Warehouse Pricing promotion).

6-MONTH LIMITED PARTS WARRANTY:
Applies to all chair leather upholstery and jet motors (excluding motor burnout caused by dry operation).
Also applies to all furniture and accessories.

WARRANTY PART SHIPPING POLICY:
NTK Spa will cover the shipping cost for replacement parts within the continental U.S. Customers are responsible for returning the defective parts to NTK Spa at their own expense. Failure to return the defective part will void the warranty.

PARTIAL WARRANTY TERMS AND CONDITIONS:
Damages due to natural wear and tear, thermal cracks on glass or stone, physical damage, misuse, abuse, or accidents are not covered under this warranty. Replacement parts (charged separately) will be provided with installation instructions and are designed for easy installation—no technician is required on site.

SHIPPING DAMAGE CLAIM:
All shipping damage must be reported within 48 hours of product receipt. If the shipment arrives damaged, please clearly note the damage on the delivery receipt, take photos, and refuse the delivery. Contact NTK Spa Customer Care immediately to file a damage claim. NTK Spa will not be responsible for any shipping damage reported after 48 hours or without proper documentation on the delivery receipt.

WARRANTY DISCLAIMER:
NTK Spa has no obligation to repair, replace, or refund any product until the verification process is complete. This limited warranty applies only to NTK Spa pedicure chairs used within the United States. The warranty is non-transferable. If the product is relocated from the original delivery address listed on the invoice, the warranty will be void. The warranty is also voided in cases of improper maintenance, incorrect cleaning, negligence, or any other circumstances beyond NTK Spa’s control.

NTK Spa is committed to continuous research and development to improve product quality. We reserve the right to change pricing, parts, designs, and specifications without prior notice and without obligation under this limited warranty.

NTK Spa Furniture Corp.
3725 Dividend dr, Garland TX 75042

T: 469.379.8868 | E: https://www.facebook.com/NTKspa | Web: Ntkspa.com